GoodsMarket understands that users place great importance on their personal data and the ways in which such data is collected, used, shared, or protected. We pledge that, whether you use any features, mini-programs, or mobile games on our platform or services; interact with us through external services, applications, or our customer support team; or access our services or platform via your computer, mobile device, or any other connected device, we will strictly comply with applicable laws when processing your personal data.
Please read this Privacy Policy carefully. By clicking or checking the box for “Register,” “I agree to GoodsMarket’s Privacy Policy,” “I agree and authorize GoodsMarket to collect, use, disclose, store, transmit and/or process my personal data for the purposes and under the terms described in its Privacy Policy,” or by accepting any similar statement on the GoodsMarket registration page or during the process of using our services or accessing our platform, you hereby confirm that you have read and understood the terms of this Privacy Policy, and that you consent to and authorize GoodsMarket to collect, use, disclose, store, transmit and/or process your personal data. Your personal data will be processed in accordance with the terms set out in this document.
1. Introduction to this Privacy Policy
1.1. Goodly Market Co., Ltd. (hereinafter collectively referred to as or individually referred to as “GoodsMarket” or “We”) places great importance on your privacy. Depending on your region, the GoodsMarket entities that control your personal data are as follows:
Thailand:
Goodly Market Co.,Ltd.
Tel: 66970868708
Address: 70/30, Suan Luang Alley, Bang Kho Junction, Thonburi District, Bangkok
Depending on how you use our services, you may also enter into contracts with other entities affiliated with GoodsMarket, which may also have control over your personal data.
1.2. When using the GoodsMarket application and website (including the web version and mobile version), as well as the products, information, features, and other services provided by GoodsMarket, we will collect, use, disclose, store and/or process data, including your personal data. In this Privacy Policy, the term “Platform” refers to all relevant applications and websites (including the web version and mobile version), and the term “Services” refers to all products, information, features and services that GoodsMarket from time to time provides on the Platform.
1.3. This Privacy Policy is designed to inform you about how we collect, use, disclose, store and/or process the data we collect and receive when providing services to you (our users) or granting you access to our platform, regardless of whether you are registered as a buyer or seller on our platform. We will only collect, use, disclose, store and/or process your personal data in accordance with this Privacy Policy.
1.4. Please be sure to read this Privacy Policy as well as any other applicable notices we may provide for specific applications, so that you can fully understand how and why we use your personal data when we collect, use, disclose and/or process your personal data.
1.5. We may from time to time update this Privacy Policy. Any future changes to this Privacy Policy will be reflected on this page; significant changes will be notified to you separately. Where local law permits, your continued use of the Services or access to the Platform (including placing orders on the Platform – as defined in the Terms of Use), or your explicit consent to any amendment, update or revision of this Privacy Policy (whether or not you have reviewed the document), shall constitute your confirmation and acceptance of such changes to this Privacy Policy. You agree that you are responsible for periodically reviewing this Privacy Policy to determine whether it has been updated or amended.
1.6. This Privacy Policy shall apply together with any other notices, contractual terms, and consent clauses relating to our collection, storage, use, disclosure and/or processing of your personal data; unless otherwise expressly specified by us, this Privacy Policy is not intended to supersede such notices, contractual terms or consent clauses.
1.7. All these terms and conditions apply to GoodsMarket users, regardless of whether they have created a buyer or seller account; unless otherwise expressly specified that these terms and conditions apply solely to buyers or solely to sellers.
2. The personal data we collect about you
2.1. We collect the following personal data in accordance with applicable local laws and, where necessary, obtain your consent.
2.2. Personal data means any information relating to a natural person, whether or not such information is recorded in a tangible form or whether or not it is true, provided that the natural person can be identified from such data (directly or indirectly) or from such data together with other data to which we have or may have access.
2.3. Depending on how you use our platform and/or the way you interact with our services (e.g., by registering for our services and/or logging into our platform), we may request that you provide certain information. You may choose not to provide us with certain information; however, doing so may prevent you from using many of the services we offer. You may choose to provide us with the following personal data:
(a) Identity and personal data, which may include your name, date of birth, gender, username and password, email address, telephone number, your interests and hobbies, as well as any personal data contained in any photos, videos, or audio recordings you upload to our platform. If you are a seller, we may also collect your company name, address, date of incorporation, and other business-related information (such as company registration number, business license, tax information, and shareholder or director information).
(b) Account and transaction data, which may include your credit card details, bank account details, bank statements, delivery/billing addresses, payments and orders made between you and the Platform, as well as other detailed information regarding the products and services you provide or purchase through the Platform.
(c) Usage data – for example, information on how and when you use the Platform, its products and services, or how you view any content on the Platform; as well as website and other similar usage statistics accessed prior to accessing the Platform.
(d) Marketing and communications data, which may include your interests, survey responses, preferences regarding receiving our marketing materials and your communication preferences, your preferences regarding specific products or services, as well as your feedback, chat, email or call records on the Platform or with third-party service providers.
(e) Location data, for example when viewing nearby promotions or the delivery/ pickup status of an order.
2.4. When you use your device to access our platform or interact with our services, we automatically collect and process certain types of information for the purposes described in this document.
How we handle your personal data
2.5. During your use of the Platform and the services we provide, we may receive your personal data under the following circumstances:
(a) When you browse our website (mobile and desktop versions);
(b) When you create an account with us (as a buyer, seller, or any other identity);
(c) As a Seller, when you list products and/or services for sale on the Platform and/or on the platforms of any affiliated company of ours, and when you enter into a transaction with a Buyer regarding the sale or purchase of such products and/or services;
(d) When you apply for, subscribe to, or in any other manner use any service on our Platform and/or the Platform of our Affiliated Companies;
(e) When you transact in products offered on the Platform;
(f) When you activate or use any payment-related feature available on the Platform or provided by our third-party service providers;
(g) When you use any feature, functionality, Mini Program, or mobile game provided on the Platform or Services;
(h) When you record any content uploaded by a user on the platform;
(i) When you use the chat feature on the platform;
(j) When you subscribe to our publications or marketing materials;
(k) When you participate in a competition, promotional event, or survey;
(l) When you participate in any activity or promotional campaign on the Platform;
(m) When you log in to your account on the Platform or engage with us through external services or applications (e.g., Facebook or Google);
(n) When any other user on the Platform posts a comment on the content you have uploaded to the Platform, or when you post a comment on the content uploaded by another user on the Platform;
(o) when a third party files a complaint regarding you or the content you have published on the Platform; and
(p) When you interact with us offline, including when you interact with our outsourced customer service agents.
2.6. We may collect personal data from you, third parties (including, but not limited to, agents, suppliers, contractors, partners, and any other person who provides us with services, collects your personal data, and/or performs functions on our behalf, or persons who cooperate with us – including, but not limited to, payment service providers, government data sources, financial service providers, credit agencies, delivery, marketing and other service partners), or our affiliates; alternatively, such data may be collected automatically when you use the Platform or our Services. Please refer to Sections 2.12 through 2.16 of this Section concerning the collection of computer-generated data.
2.7. By using the Platform or receiving our services, you hereby agree to transfer your personal data from third parties and/or our affiliates to GoodsMarket for the purposes specified in this Privacy Policy or any other terms and conditions.
2.8. You agree to submit only accurate and non-misleading personal data, and you warrant that such data will be updated promptly; should there be any changes, please notify us immediately. We reserve the right to request relevant documentation from you and to conduct any necessary verification of the personal data you provide in accordance with user verification procedures or legal requirements.
2.9. We may collect certain categories of personal data only if you voluntarily provide us with such data or if otherwise provided for in this Privacy Policy. If you choose not to provide us with your personal data, or if you subsequently withdraw your consent to our use of your personal data, we may not be able to grant you access to certain services or platforms.
2.10. In certain circumstances – for example, when you use the “Find My Friends” or similar feature, or when you add another person as a recipient or beneficiary of our services – you may provide us with personal data of another individual (e.g., individuals from your family, friends, or contact list). You hereby declare and warrant that you have obtained the necessary consent, permission, and authorization from the relevant individuals to allow us to share and transmit their personal data, and to permit us to collect, store, use, disclose, or otherwise process such data in accordance with this Privacy Policy.
2.11. If you register as a user on our platform using your social media account, link your GoodsMarket account to your social media account, or use any other GoodsMarket social media features, we may access the personal data you have voluntarily provided to your social media provider in accordance with the provider’s policies, and we will manage your personal data in compliance with this Privacy Policy.
Computer data acquisition
2.12. We or our authorized service providers may use cookies, web beacons, or other similar technologies to enable you to use the Platform Services or access the Platform.
2.13. When you access the Platform via a computer, mobile device, or any other device with an Internet connection, our company’s servers will automatically record the data sent by your browser when you visit the website – including, for example, the technical and usage data outlined in Section 2.2 above.
2.14. We collect this data for analysis and evaluation purposes to help us improve our website, services, and products, as well as to personalize content more quickly based on your preferences. Additionally, we collect this data to enable you to use our services and platforms more conveniently and effectively, and to serve you more targeted advertisements related to our market offerings, services, and features.
2.15. Cookies are small text files (typically composed of letters and numbers) that are stored in your browser or device’s memory when you visit a website or view messages. They enable us to identify specific devices or browsers. Web beacons are small images that may be embedded within our services and platforms. They allow us to track the number of users who have viewed these pages, helping us better understand your preferences and interests.
2.16. You can manage or delete cookies through your browser or device settings. However, certain cookies are essential for enabling core features (e.g., adding items to your shopping cart); therefore, please note that changing or deleting cookies may affect the functionality of the platform or our services.
3. Use and Disclosure of Personal Data
Use
3.1. We use and disclose personal data for the following purposes in compliance with applicable local laws and, where necessary, with your consent.
3.2. Depending on your relationship with us (for example, whether you are a buyer, a seller, a visitor to our website, or a user of our mobile application), the personal data we collect from you or from third parties may be used for the following specific purposes:
(a) To facilitate your use of the services or access to the platform.
(b) Manage the online account you may have opened with us.
(c) Conduct analysis, research, operations, and development:
· To gain a better understanding of users’ experience when using our services and platform;
· Optimize the layout or content of platform pages and provide personalized customization based on user needs;
· Identify visitors on the platform;
· Conducting surveys using machine learning or other methods, including studying users’ statistical characteristics and behavior, to improve our current technologies (e.g., speech recognition technology);
· Based on the personal data you provide (whether provided to us or to third parties), we will derive additional attributes related to you in order to deliver more targeted and/or relevant information to you;
· Conduct data analysis, testing, and research; monitor and analyze usage patterns and activity trends; and
· Further develop our products and services.
(d) Legal and Operational Purposes
· To verify your identity for fraud detection;
· Verify information with third parties to ensure its accuracy;
· Handle any complaints, feedback, enforcement actions, or deletion requests related to any content you have uploaded to the platform;
· Conducting statistical analyses and studies to meet internal and statutory reporting and/or record retention requirements;
· Store, host, or back up your personal data for operational, legal, or business purposes;
· To facilitate any proposed purchase, merger or acquisition of any part of our business, we may share your personal data, provided that we comply with the requirements of applicable data protection laws when disclosing your personal data;
· To prevent or investigate any actual or suspected violation of our Terms of Use, Privacy Policy, or any other policy; fraud; illegal activities; negligence; or improper conduct, whether such actions are related to your use of our services or to any other matter arising from the relationship between you and us;
· Conduct due diligence;
· To comply with legal and regulatory requirements (including, where applicable, displaying your name, contact information, and company details), including any requirements imposed by law enforcement authorities, any requirements imposed by any government or regulatory body having jurisdiction over GoodsMarket, any requirements arising from any legal proceedings, or any other circumstances that we deem necessary; and
· To protect the life, health, or personal safety of GoodsMarket employees, users, and/or the public.
(e) Where applicable, for any other purpose – including notifying you at the time your consent is given – subject to your consent.
3.3. If you are a buyer and/or have registered with us, the personal data we collect from you or through third parties may be used for the following purposes:
(a) Process your product orders (whether sold by us or by a third-party seller);
• Process orders submitted through the platform (when the product is sold by us)
• To facilitate third-party sellers in processing orders you submit through our platform (when products are sold by a third-party seller), we need to share your personal data with the third-party seller or any other person authorized by the third-party seller who purchased the products through this platform, so that the third-party seller can fulfill its obligations to you. The third-party seller will be the controller of your personal data. Please refer to the third-party seller’s privacy policy to understand how they will handle your personal data.
• To deliver the products you have ordered through our platform, we may transfer your personal data to third parties (e.g., our logistics partners) or relevant government authorities (e.g., customs authorities) in order to deliver the products to you.
• Inform you of the product’s delivery status.
• Provide customer service related to orders, such as processing returns of products purchased through the platform;
• To verify and process any payment transactions related to your payments, promotional activities in which you participated, and/or the services you have used (including credit card payments, bank transfers, in-person payments, remittances, or e-wallet transactions), we need to transmit payment information (which may include personal data) to third parties, such as our payment service providers.
(b) Provision of Services
· Display your name, username, or profile (including any comments you may have posted) on the platform;
· To facilitate users in accessing the mini-apps on the platform and making purchases through these mini-apps;
· Respond to your inquiries, feedback, claims, or disputes – whether through direct response or via our third-party service provider;
· Display achievements related to events, mobile games, or any other activities on the platform’s leaderboard;
· Allows other users to identify you as a service user via “Find My Friends” or any other similar feature; enables you to search for and contact other users on the platform; and supports social features of the service (where applicable);
· Assess your loan application and/or conduct a credit risk assessment for the financial services and products you have applied for (e.g., credit or loans, insurance, or credit cards, where applicable); and
· Facilitate the integration of third-party loyalty membership programs (including those supported by sellers or brands) into our platform.
(c) Marketing and Advertising
· Provide you with information that we believe you may find useful, or information that you have requested from us;
· We may from time to time send you marketing or promotional information regarding the products and services offered by us or by third-party sellers on our platform;
· Assist us in conducting marketing and advertising campaigns; and
· To promote our services and utilize the information you provide to us – such as user-generated content (including video content) that you choose to upload or play on our platform (this content is accessible online and may be shared by the public – which is beyond our control) – such content will be used as part of our advertising and marketing activities on our promotion platform.
(d) Other
· To better understand our buyers; and
· To achieve any of the above purposes, we will implement automated decision-making processes and comply with all obligations under applicable law, including notifying you and obtaining your consent.
3.4. If you are a seller, the personal data we collect from you or through third parties may be used for the following additional purposes:
(a)render services
· To ship or deliver the products that you have listed or sold through our platform. We may transfer your personal information to third parties (e.g., our logistics partners or affiliated companies) or relevant regulatory authorities (e.g., Customs) in order to facilitate the shipment or delivery of the products you have listed or sold;
· Respond to your inquiries, feedback, claims, or disputes directly or through our third-party service provider;
· To verify the documents you have submitted to us, enabling you to smoothly become a seller on our platform – including testing technologies that can facilitate a faster and more efficient onboarding process;
· Display your name, username, or profile on the platform;
· To verify and process financial transactions related to payments you have made, promotional activities in which you have participated, and/or services you have used (including any credit card payments, bank transfers, in-person payments, remittances, or e-wallet transactions); to verify and process such payment transactions, payment information (which may include personal data) will be transmitted to third parties, such as our payment service providers;
· Assess your loan application and/or conduct a credit risk assessment for your seller financing or product (including credit or loans, insurance, or credit cards, where applicable);
· Provide you with auxiliary logistics services to mitigate the risk of delivery failures or customer returns; and
· To make it easier for you to return your product to us (potentially through our logistics partners).
(b) Marketing and Advertising
· Sending you marketing or promotional materials regarding the products and services offered by us or by third-party sellers on our platform, or services that our affiliates may from time to time provide; and
· Help us with our marketing and advertising efforts.
(c) Other
· To better understand our sellers; and
· To achieve any of the above purposes, we will implement automated decision-making processes and comply with all obligations under applicable law, including notifying you and obtaining your consent.
To whom do we disclose personal data?
3.5. For the aforementioned purposes, we may share (or permit the sharing of) your personal data with third parties and/or our affiliates, and/or transfer your personal data to third parties and/or our affiliates. Such third parties and affiliates may be located within or outside your jurisdiction, including but not limited to:
(a) Any entity within the GoodsMarket Group, including its holding companies, subsidiaries and affiliated companies;
(b) Third-party seller
(c) Commercial partners operating in industries such as lending, banking, finance, investment, credit cards, retail, or e-commerce; or commercial partners that jointly provide products or services to you;
(d) The agents, contractors, professional consultants or third-party service providers (including their employees, directors, senior executives, service providers and related companies) engaged by us to support the business and services we offer on the GoodsMarket platform – such as payment services, logistics and transportation, marketing, data analytics, market or consumer research, surveys, social media, customer service, installation services, information technology and website hosting;
(e) any court, tribunal, law enforcement agency, government, regulatory authority, or other party required by law to have jurisdiction over GoodsMarket;
(f) Any third party with which we enter into any merger, acquisition, financing transaction, business cooperation or joint venture:
(g) Where necessary, disclose to a third party any information relating to complaints, requests, claims, legal obligations, regulatory requirements, investigations, dispute resolution, or any other lawful purpose related to the use of the Platform or the Services;
(h) Other users of the Platform or Service; and
(i) The personnel referred to in this Policy for the purposes described herein.
In certain circumstances, the personal data you disclose to third parties (including third-party sellers and partners) may be processed by those third parties as the data controller. In such cases, the processing of your personal data by these third parties shall be governed by their respective privacy policies and practices. Therefore, we shall not be liable for such processing activities by these third parties; we recommend that you review the privacy policies of these third parties to understand how they handle your personal data.
3.6. When disclosing your personal data to third parties or our affiliates, we will strive to ensure that such third parties or affiliates protect your personal data against unauthorized access, collection, use, disclosure, processing or similar risks, and will retain your personal data only for the duration necessary to achieve the aforementioned purposes.
International data transmission
3.7. We may transfer your personal data to regions outside your jurisdiction for any of the purposes described in this Privacy Policy, or we may permit such transfer of your personal data to regions outside your jurisdiction. However, unless such transfer is in compliance with applicable law – for example, by informing you of the countries/regions in which your personal data may be transferred and obtaining your consent, while complying with the data protection legal standards of those countries/regions – we will not transfer any of your personal data to regions outside your jurisdiction, nor will we permit such transfer of your personal data to regions outside your jurisdiction.
Third-party services
3.8. We may share your personal data with third-party service providers or affiliated companies (e.g., payment service providers) so that they can provide you with services related to your use of the Platform or our Services. By accepting and using the services provided by such third-party service providers or affiliated companies, you agree to be bound by the terms and conditions that may apply between you and such third-party service provider or affiliated company. Once you have accepted the services provided by a third-party service provider or affiliated company, the collection, use, disclosure, storage, transmission, and processing of your data (including your personal data and any data that we disclose to such third-party service provider or affiliated company) shall comply with the applicable privacy policy of such third-party service provider or affiliated company; such third-party service provider or affiliated company shall be the controller of such data. You agree that any questions or complaints relating to your acceptance or use of the services provided by such third-party service provider or affiliated company should be submitted directly to the party designated in the applicable privacy policy.
4. Withdrawal of consent to the continued use, disclosure, storage and/or processing of personal data
4.1. You may contact us using the contact information provided below to withdraw your consent to the continued use, disclosure, storage and/or processing of your personal data, subject to the conditions and/or limitations set forth by applicable laws or regulations.
4.2. Please note that if you withdraw your consent to our use, disclosure, storage, or processing of your personal data for the purposes and in the manner described above, or if you exercise any other rights you may have under applicable local law, we may be unable to continue providing you with our services or to fulfill any contract we have entered into with you; in such event, we shall not be liable for any such failure. In this event, we expressly reserve all legal rights and remedies.
marketletter
4.3. You can unsubscribe from marketing communications at any time by accessing the unsubscribe feature in our mobile app settings or by using the unsubscribe option within our email marketing materials.
5. Update your personal data
5.1. The personal data you provide to us must be accurate and complete; this is essential for you to continue using this Platform and for us to provide you with the services we offer. You are responsible for informing us of any changes to your personal data; alternatively, if you believe that the personal data we hold about you is inaccurate, incomplete, misleading, or outdated, please notify us accordingly.
5.2. You can update your personal data at any time by accessing your account on the platform.
5.3. If your personal data remain necessary for the aforementioned purposes, we may take appropriate measures to share updated information regarding your personal data with third parties and with any affiliates with whom we have shared your personal data.
6. Access and correct your personal data
6.1. You may contact us either by using your personal account settings on our platform or by using the contact information provided in Section 11 below to request information regarding the personal data we have collected about you, or to inquire about how we use, disclose, store, or process your personal data. You may also use the same method to request the correction of any errors or omissions in the personal data we have collected about you. To facilitate the processing of your request, we may require you to provide additional information relevant to your request. Where permitted by law, should we deem such a correction request to constitute harassment or be unreasonable, we may refuse to grant it.
6.2. Where applicable under the data protection legislation, we reserve the right to charge a reasonable management fee for retrieving your personal data records. In such cases, we will inform you of the specific fee before processing your request.
7. Personal Data Security
7.1. To protect your personal data against unauthorized access, collection, use, disclosure, processing, copying, modification, disposal, loss, misuse, tampering or any other similar risks, we have implemented appropriate managerial, physical and technical measures during your use of our Platform and/or Services, such as:
(a) Restrict access to personal data, permitting access only to individuals who are genuinely required to access such data;
(b) Maintain technical products to prevent unauthorized computer access;
(c) Use 128-bit SSL (Secure Sockets Layer) encryption technology when processing your financial information; and/or
(d) Implement other security measures as required by applicable law.
7.2. However, please be aware that no Internet transmission or electronic storage method is absolutely secure. While we cannot guarantee absolute security, we will do our best to protect your information security and will continuously review and enhance our security measures. We also recommend that you exercise caution when sharing your personal data or authentication/security information (e.g., passwords, credit card details, transaction details) outside of our platform or services.
8. Retention of personal data
8.1. We will only retain your personal data for the period required or permitted by law, or for the period relevant to the purpose of collection.
8.2. Where there is reasonable grounds to believe that the retention of your personal data is no longer consistent with the purpose for which such data was collected, or is no longer necessary for any legal or commercial purpose, we shall cease to retain such personal data by either securely disposing of it or anonymizing the data to remove any association with you.
9. Minors
9.1. GoodsMarket does not sell products to minors (the specific circumstances depend on the applicable law), nor does it intend to provide any services or platform access to minors. We will not intentionally collect any personal data relating to minors.
9.2. By using this service, you confirm and warrant that you have reached the legal age of majority and that you understand and agree to the terms and conditions of this Privacy Policy. If you are a minor, you may only use our Platform with the participation of your parents or legal guardian.
9.3. As a parent or legal guardian, please do not allow the minor under your guardianship to submit any personal data to GoodsMarket. Should the personal data of the minor be disclosed to GoodsMarket, you hereby consent to GoodsMarket processing such personal data, accept and agree to be bound by this Privacy Policy, and shall be responsible for the actions taken by the minor.
9.4. We shall not be liable for any unauthorized use of the Platform Services by you, by any user acting on your behalf, or by any unauthorized user. You are responsible for making informed decisions regarding your use of the Platform Services and for taking all necessary measures to prevent the misuse of the Platform Services.
10. Third-party websites
10.1. This platform may contain links to websites operated by third parties, such as our business partners, merchants, or payment gateways. We are not responsible for the privacy protection measures implemented on these third-party websites. We recommend that you review the applicable privacy policies of these websites to understand how they will handle any information collected from you.
10.2. Please note that even if third parties are affiliated with us, we cannot control these third-party websites, which each have their own independent privacy and data collection policies. Therefore, we assume no responsibility for the content, security measures (or lack thereof), or activities on these linked websites. Providing links to these websites is solely for your convenience; thus, you assume all risks associated with accessing such websites. Nevertheless, we remain committed to maintaining the integrity of our platform and all its links; therefore, we welcome any feedback you may have regarding these linked websites (including, but not limited to, instances where a particular link is no longer functional).
11. Questions, feedback, concerns, suggestions, or complaints
11.1. If you have any questions regarding personal data protection or data privacy, please refer to our FAQ section on Data Protection/Privacy.
11.2. If you have any further questions regarding our data protection or privacy practices, or if you wish to exercise any rights you may have under applicable law – including submitting a request to correct or delete your personal data – please feel free to contact us via our online chat service or by using the methods listed below:
Company: Goodly Market Co., Ltd.
Tel: 66970868708
Email: yffs00001@gmail.com
Address: 70/30, Suan Luang Alley, Bang Kho Junction, Thonburi District, Bangkok
Please contact us here.
Email: yffs00001@gmail.comVersion Date: August 25,2026